Full Job Description:
We are looking for new members to join our outstanding Case Assistants team, somebody who would enjoy working in a fast paced role, being busy and well organised, keen to learn and go the extra mile when needed, but also working in a fun, supportive and friendly environment.
We pride ourselves in being a company that is solidly growing and one of the UK leaders in providing top quality services in the car hire industry. Our shared success is accomplished without a doubt through the fantastic group of people who bring together their unique talents, experience and personality.
The Role:
- Timely and accurate data entry on the company system
- Support and communicate with customers via email and telephone ensuring all queries are dealt in a timely manner, striving for positive outcomes
- Proofread documents
- Work closely with colleagues to provide them with key information and support with any other tasks required
- Prioritise workload to meet daily deadlines
- Ensure clients are invoiced correctly for each job
The Person
- Ideally proficient with the Microsoft Office Suite (Word, Excel, Outlook, etc)
- Confident personality and professionalism to work closely with customers
- High level of attention to detail
- Proactive team player who enjoys supporting others
- Thrives in a deadline-driven environment
- A positive ‘can do’ attitude
What can we offer you?
Monday to Friday (Friday finishing at 4pm)
28 days holiday including statutory bank holidays
Full pay for up to 5 days sick
Life Insurance & Critical Illness cover
A friendly working atmosphere which manages to be relaxed and fast paced. A truly flexible, supportive and empathic culture which reflects the company’s values.
Job Types: Full-time, Permanent
Salary: £21,500.00 per year
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Life insurance
- Sick pay
- Store discount
- Wellness programme
Schedule:
- Monday to Friday
- No weekends
COVID-19 considerations:
Any team member who has flu-type symptoms or has tested positive is asked not to attend. However, if well enough to work from home the option is available.
Ability to commute/relocate:
- Uttoxeter: reliably commute or plan to relocate before starting work (preferred)
Education:
- GCSE or equivalent (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: One location
Application deadline: 22/08/2026
