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The Ivy Chelsea Garden

Reception Manager

🏢 The Ivy Chelsea Garden

⚡ On-site 📍 London, England 🕒 1 day ago

Job Description

RECEPTION MANAGER

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence.

We’re searching for a passionate Reception Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.


Benefits & rewards:

  • 50% staff discount for you and up to 3 friends when you dine in our restaurants.

  • Celebrate career anniversaries, with a gift voucher to dine in our restaurants.

  • Bonus of up to £1,000 for recommending a friend to work with us.

  • Career Development and Training, including Apprenticeships.

  • Free food and drinks to the same standard that we serve our guests when you are working.

  • Extra holiday allowance for length of service, up to 5 extra days after 5 years.

  • You can take your Birthday as a day off - Guaranteed!

  • Cycle to Work Scheme.

  • Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more.


Key elements of your role as Reception Manager:

  • Ensure all our guests receive a positive, warm and professional first impression of the restaurant and to be seated at their table

  • Manage the bookings in an efficient way, to allocate tables equally over all sections of the

  • Restaurant and to stagger times of bookings.

  • To manage, train and lead the reception team

  • Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials.

  • Ensure when necessary, all payment methods are dealt with in the correct manner


About you:

  • You have 3 years + experience in this position

  • Solution-driven individual able to work under the pressure of peak service

  • You love to wow guests with exceptional service

  • You have excellent English language skills

  • You are friendly and professional with plenty of charisma and flair


About us:

We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.

INDHOTEL
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