About us
MSG Tours Ltd is a travel brand built on a passion to deliver the unexpected.
Travel is a lifestyle and our chosen profession. Work, for us, is an extension of our passion for making each traveller’s journey their finest and most memorable. This is what we mean by delivering the unexpected.
This advertised role is available on a fixed-term contract to 1st November 2026, supporting our events division with the delivery of Rugby World Cup France 2026. The tournament takes place across September and October 2026, requiring overseas, intermittent travel and a strong work ethic across evenings and weekends during our event operations.
The Purpose
To appoint a specialist travel operations colleague to oversee and deliver the curation, planning, administration and logistics of the transport operations programme for our Rugby World Cup France 2026 travel packages.
The Role
This is a pivotal role in the post-sale Customer Experience team, focusing on administering and delivering the transport and logistics programme for the Rugby World Cup France 2026 travel packages.
You will work closely and collaboratively with the Commercial Director and Head of Client Experience on the procurement and delivery of all clients' transport elements across the tournament.
The role will be varied and fast-paced, starting with the planning and administering of the customers' planned trips, including post-sale client queries. Further, communication with key airline, train and ground transportation services form the basis of the advertised role.
You would become the active relationship manager for the key suppliers, partnering our finance team to ensure due diligence on payments and required information.
There is a requirement to travel to France, both on familiarisation trips and in 2026 for the delivery of Rugby World Cup for some of the duration, as part of the delivery team on the ground.
Job Type: Fixed term contract
Contract length: 8 months
Salary: £25,000.00-£38,500.00 per year
Benefits:
- Casual dress
- Company pension
- Work from home
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Gloucester: reliably commute or plan to relocate before starting work (required)
Experience:
- Event Management: 1 year (preferred)
Work Location: One location
Application deadline: 22/08/2026
Reference ID: 220123
Expected start date: 13/02/2026
